Customer Podcast Clips

Clips on 'customer'

Customers Will Always Choose the Path of Least Resistance When There's Value

2:57 · #366: Avlock Kohli on AngelList Rolling Funds - Avlok Kohliview episode

innovation

The Robot Revolution Has Already Arrived

2:18 · Product and Media Are the Leverage of New Wealth - Naval Ravikantview episode

business software

How Peloton Delivers Bikes While Keeping Customers Safe Amid COVID-19

1:29 · How I Built Resilience: Live with John Foleyview episode

covid-19

Innovators Historically Migrate from Uncongenial to Congenial Regimes

2:00 · Matt Ridley: How Innovation Works, Part 1view episode

innovation product silicon valley products

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@elonmusk

Know Your Customer (And Don't Go Too Big Too Early)

1:41 · Daniel Ek – The Future of Audioview episode

business data

The 4-Part Hooked Model: Trigger, Action, Reward, and Investment

4:49 · #553: How to Become Indistractable - Nir Eyalview episode

psychology product books video

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read movie email investment innovation instagram facebook

Apple's New Product Announcements from September 2019 and What They Mean

6:28 · 16 Minutes on the News #8: Apple Camera, Services; Wearables - Where are Weview episode

google phone children money

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internet software computer content technology innovation product business facebook

Seth Godin Didn't Think He Could Top His First Book, 'Permission Marketing'

1:59 · #476: Seth Godin on The Game of Life, The Value of Hacks, and Overcoming Anxietyview episode

book writing

Seth Godin Isn't Playing the Business-Building Game

3:03 · #476: Seth Godin on The Game of Life, The Value of Hacks, and Overcoming Anxietyview episode

Ryan Holiday Receives Angry Customer Service Emails

0:27 · Don’t Let Anger Make You Mean - Ryan Holidayview episode

Mining Bitcoin Is Like Owning a Data Center With Consistent Customer Demand

1:20 · #383: Jim Cramer Becomes A Bitcoin Bullview episode

bitcoin

Startups With Customers Have Leverage Over Potential Investors

2:07 · Michael Seibel – Lessons from Thousands of Startupsview episode

investor product investors founders

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Airbnb's Customers Are Hosts, Not Guests

2:01 · Michael Seibel – Lessons from Thousands of Startupsview episode

business

Rinse Partners With Dry Cleaners & Serve Customers Between 8-10 PM

1:10 · How I Built Resilience: Ajay Prakash and James Joun of Rinseview episode

Rinse Helps Dry Cleaners Improve Customer Acquisition

1:24 · How I Built Resilience: Ajay Prakash and James Joun of Rinseview episode

How Did Rinse, a Dry Cleaning & Laundry Delivery Service, Attract Early Customers?

1:28 · How I Built Resilience: Ajay Prakash and James Joun of Rinseview episode

business

Balaji Srinivasan Praises Reid Hoffman's 'Tour of Duty' Hiring Framework

1:11 · Balaji Srinivasan: Living in the Futureview episode

20-Year-Old Robinhood User Commits Suicide After Seeing $700K+ Negative Balance

1:17 · #453: The Random Show — Zen, Investing, Mike Tyson, Artificial Intelligence, and the World's Best Beers - Kevin Rose, Tim Ferrissview episode

Craig Newmark Kept Customer Service Front of Mind as Craigslist's CEO

1:17 · Craig Newmark on Building Craigslist, Teamwork, & The Golden Ruleview episode

Before Building a Product, Know Your Ideal Customer

4:47 · 344: Sahil Lavingia On Building Technology Companiesview episode

product startups

While Scaling, PayPal Ignored Customer Complaints to Focus on User Acquisition

2:35 · Let Fires Burn w/Selina Tobaccowala (Evite, SurveyMonkey, Gixo)view episode

Businesses Face Customer Backlash for Enforcing Mask Requirement Amid COVID-19

4:00 · There's No Untangling The Pandemic From The Economyview episode

masks covid-19 mask virus

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Ask Customers How They'd Describe Your Company & Use Their Words When Marketing

0:37 · 20VC: Biggest Lessons From Scaling Opendoor's Scaling Journey, How To Implement Systems for Growth & The Right Way To Structure Customer Discovery Processes with Julia DeWahl, Angel Investorview episode

When Engaging With Customers, Ask Broad & Open-Ended Questions

1:15 · 20VC: Biggest Lessons From Scaling Opendoor's Scaling Journey, How To Implement Systems for Growth & The Right Way To Structure Customer Discovery Processes with Julia DeWahl, Angel Investorview episode

When Developing Product Features, Listen to Customer Concerns & Frustrations

0:52 · 20VC: Biggest Lessons From Scaling Opendoor's Scaling Journey, How To Implement Systems for Growth & The Right Way To Structure Customer Discovery Processes with Julia DeWahl, Angel Investorview episode

Engage With Customers Early & Often to Discover Power Users

1:07 · 20VC: Biggest Lessons From Scaling Opendoor's Scaling Journey, How To Implement Systems for Growth & The Right Way To Structure Customer Discovery Processes with Julia DeWahl, Angel Investorview episode

Customer Acquisition Cost (CAC) Is an Unreliable Metric at the Seed Stage

1:02 · 20VC: Biggest Lessons From Scaling Opendoor's Scaling Journey, How To Implement Systems for Growth & The Right Way To Structure Customer Discovery Processes with Julia DeWahl, Angel Investorview episode

Superhuman Onboards New Users With a 30-Minute Video Call

0:38 · Building Products for Power Users - Rahul Vohraview episode

software

Stripe Values Small Teams & Early Customer Feedback

1:55 · John Collision – Growing the Internet Economy - John Collisonview episode

team

To Combat "Subscription Fatigue," Should 'Substack' Offer a Bundle Service to Customers?

4:30 · Ben Thompson– Platforms, Ecosystems, and Aggregatorsview episode

Shopify Allows Suppliers to Have a Direct Relationship With Customers

1:54 · Ben Thompson– Platforms, Ecosystems, and Aggregatorsview episode

Netflix's Marginal Value Increases as Their Customer Base Grows

1:15 · Ben Thompson– Platforms, Ecosystems, and Aggregatorsview episode

Elad Recommends Companies Perform Customer & Revenue Stress Tests Amid COVID-19

1:54 · 20VC: Elad Gil on Startup Offense and Defence in a Recession, How The Venture Landscape Has Shifted & All Things Valuations, Secondaries and Layoffsview episode

covid-19

Nick's Plan for Protecting Restaurant Staff & Customers During COVID-19's Infancy

4:46 · #429: Nick Kokonas on Resurrecting Restaurants, Skin in the Game, and Investingview episode

covid-19 restaurant

How a Georgia Hair Salon Owner Maintains Social Distance with Customers

1:29 · Q & A: Dentists, Reopening Businesses, And Contact Tracingview episode

covid-19 businesses reopen business

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When Cloudflare Builds a New Product, They're the First Customer

1:25 · Panic with friends (54) - with Matthew Prince of Cloudflare - Matthew Prince 🌥view episode

products internet

Snackpass and Virtual Kitchen Provide Restaurants with Data & Analytics

2:02 · Is This the End of Eating Out? - Andrew @ E3, Kevin Tanview episode

restaurant data

How Spotify Evaluates Network Health

2:14 · Daniel Ek – The Future of Audioview episode

health product healthy content

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Spotify's Original Content Approach

4:23 · Daniel Ek – The Future of Audioview episode

content podcast music video

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business

The Most Important Management Lesson Daniel Ever Learned

3:33 · Daniel Ek – The Future of Audioview episode

business culture risk phone

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Find Your Product's "White Hot Center" of Customers

1:18 · 9 Habits of World Class Startups (The NFX Podcast)view episode

product

Ramit Sethi Has a Message For All the Entrepreneurs

2:05 · #371: Ramit Sethi — Automating Finances, Negotiating Prenups, Disagreeing with Tim, and Moreview episode

podcast business entrepreneur employees

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Always Be Thinking About How Your Users Can Add Value to Each Other

0:45 · Business Models Have Their Own Leverage - Naval Ravikantview episode

Don't Forget How Your Employees Feel Working on a Project - It's Not All About the Customers

2:34 · Doing the Enough Thing - Jason Friedview episode

The LA Times Article That Caused TOMS to Explode in Popularity

4:22 · TOMS Founder Blake Mycoskie: The More You Give, The More You Liveview episode

email work kids child

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An Emotional Moment Giving Shoes to a Poor Family in Argentina

4:01 · TOMS Founder Blake Mycoskie: The More You Give, The More You Liveview episode

travel friends school parents

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family mom

The TOMS Mission to Implement Stricter Background Checks For Gun Purchases

5:03 · TOMS Founder Blake Mycoskie: The More You Give, The More You Liveview episode

business education ceo gut

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social media

TOMS' founder on Losing the Connection to the Company's Mission

6:56 · TOMS Founder Blake Mycoskie: The More You Give, The More You Liveview episode

product drugs alcohol job

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music children kids business founder entrepreneur skills hiring family married child energy work drinking

Blake's Decision to Redirect TOMS' Focus to Ending Gun Violence

5:12 · TOMS Founder Blake Mycoskie: The More You Give, The More You Liveview episode

business kids ceo founder

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relationship

The Laundry Business Which Allowed Blake Mycoskie to Discover His Entrepreneurial Gift

4:00 · TOMS Founder Blake Mycoskie: The More You Give, The More You Liveview episode

business entrepreneur kids working

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job money businesses success wealth